Types of Taxi Dispatch Center


A taxi dispatch center is a facility where a transportation company can hire a driver or a taxi to go to a particular destination. There are many types of taxi dispatch systems available for use. Some of these systems include:

Why is taxi so popular?

In most cases, auto dispatching is used. This involves selecting the taxi vehicle based on the location information received from the customer and the generated traffic information. More info

Real-time traffic information is also used to provide a more accurate estimate of the time it will take the target taxi to arrive at the customer’s location. By combining real-time traffic information with real-time taxi vehicle location information, the arrival time can be significantly shorter.

A web-based taxi dispatcher panel is available to allow you to monitor the status of your network at any time. It can be accessed from any browser. You can also get real-time vehicle availability and the minimum arrival time for each taxi.

The system enables you to set up a new booking and manage customer service requests in real time. It can also track a taxi’s progress, ensuring a better experience for your customers.

If you have a complaint, call recording can help you get a clearer picture of the situation. Dispatchers can then double check orders, and ensure a good service experience.

Some systems also save the information for later. They can be automated or manual. However, the manual option requires an operator to enter information in a certain way.

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